Returns & Exchanges

At MIDLAND, we stand behind the quality of our electronics and offer a 30-day return window to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories and documentation.

Return Process

• 1.
  Initiate Your Request

  Log into your MIDLAND account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device in its original box, ensuring all cables, manuals, and remote controls are included to avoid restocking fees.

• 3.
  Ship to MIDLAND

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, we will process your refund to the original payment method within 5-7 business days.